Frequently Asked Questions

What Does 'Listed' Mean?

This refers to being listed (or quoted) on the Australian Stock Exchange (ASX). Centro Retail Trust (CER) is listed on the ASX and is actively traded each day. The value of each security is determined by the market.

What is a Stapled Security?

A stapled security is a combination of a Trust Unit and a Company Share that must be traded together as one security. Centro Retail Trust (CER) is a stapled security.

When you buy one CER security, you are buying a share in the company, Centro Retail Limited, and a unit in the trust, Centro Retail Trust.

What is the ASX code for Centro Retail Trust?

CER

What is CHESS?

CHESS is an abreviation for Clearing House Electronix Subregister System. this is the system used by the Australian Stock Exchange (ASX) for trading all shares and securities.

What is CHESS Sponsored?

If you purchased your Centro Retail Trust (CER) securities using a stockbroker or online broker, you will have done so using CHESS.

You will have been issued with a Holder Identification Number (HIN) by your broker. These numbers start with the letter ‘X’.

What is Issuer Sponsored?

In certain circumstances it may be possible to purchase securities directly from the listed entity, and not through a broker. In these circumstances, your holding would be referred to as Issuer Sponsored i.e. no relationship with a stockbroker.

Issuer Sponsored holdings are issued with a Security Reference Number (SRN). These numbers start with the letter ‘I’

What is the difference between a Dividend and a Distribution?

A dividend is paid by a company to shareholders. A distribution is paid by a trust to unitholders.

Being a stapled security, Centro Retail Trust (CER) is able to pay a dividend from the company, and a distribution from the trust, or a combination of both. To date, CER has only paid distributions from the trust.

When will I receive my Annual Tax Statement?

Annual taxation statements are mailed to investors at the end of August.

This statement summarises the taxation payments made throughout the year. Investors should wait to receive this statement before lodging their tax return.

How do I change my registered name or address?

Change of Name:

How you change your name on your holding will depend upon your individual circumstances.

If you are a CHESS sponsored investor, you must change your name via your broker.

If you are an Issuer Sponsored investor, you can change your name by completing a Name Correction Request and Indemnity Form. Please note that the registry is unable to accept requests by facsimile, email or phone.

The completed form should be accompanied by relevant supporting documentation. If you are signing under a power of attorney, a certified copy of the original power of attorney must be lodged with us for noting (if not already noted). Supporting documentation requirements differ, depending on the reason for the change of name:

Change of name by Marriage
The registry also require a certified copy of your marriage certificate.

Change of Maiden Name
If you wish to revert to your maiden name, the registry require a certified copy of your marriage certificate.

Change of name by Deed Poll
The registry require a certified copy of the deed poll.

Change of Company Name
The registry require a certified copy of the Certificate of Registration of Change of Name.

Name Correction
Complete a Name Correction Request and Indemnity Form.

Change of Address:

If you are a CHESS sponsored investor, you will need to contact your stockbroker to change your address. They will then notify the registry.

If you are an Issuer Sponsored investor, the way in which you update your address will differ depending on your holding.

Individual Issuer Sponsored investors can update their address via the Registry Login. All other issuer sponsored investors (joint holders, companies, etc.) should complete a Change of Address Form.

All forms should be sent directly to the registry:
Link Market Services Limited
Locked Bag A14
Sydney South NSW 1235

How do I change my banking instructions for distribution payments?

Most individual holders can change their payment instructions via the Registry Login. All other holders (i.e. joint holders, companies, etc.) should complete a Payment Instructions Form.

The registry will confirm your change of payment instructions in writing.

How do I administer a Deceased Estate?

The administration of a deceased estate can be complex and at times somewhat distressing. The registry have put together a guide to assist you in dealing with a deceased estate.

Click here to access this guide.

The registry also offer a number of services to assist you in the administration of a deceased estate.

Click here to access these services.

How do I contact the registry?

Link Market Services Limited
Locked Bag A14
Sydney South NSW 1235

Toll Free:	1300 887 890
Phone:	+61 2 8280 7189
Fax:	+61 2 9287 0303
Fax:	+61 2 9287 0309 (for Proxy forms)
Email:	registrars@linkmarketservices.com.au
Website:	www.linkmarketservices.com.au